Certain sensitive operations or actions that impact your account require your consent to proceed. We use Strong Customer Authentication (SCA), a form of multi-factor authentication, to make sure these actions are secure, by sending you a confirmation code via SMS.
If you don’t receive a text message, you can:
Scan a QR code with the camera on your mobile device to consent to the operation.
Resent the SMS message
If neither of those options work:
Restart your device to reconnect it to the nearby cell tower.
Make sure you have good signal, then click Retry again.
Try again to see if the problem still continues or is resolved.
If you still cannot consent after trying these options, please contact us through the chat and we will make sure to handle your case with the highest priority.