Standard transfer processing times for transfers in the Single Euro Payments Area (SEPA) vary depending on both the transfer type and to origin of the transfer.
If the incoming transfer is taking longer than expected, complete the following steps:
Confirm transfer details: make sure that the sender used the correct and complete banking and personal information.
Request a proof of transfer: ask the sending bank for proof of transfer to confirm the transaction, and help with further investigation.
Initiate a claim of non-receipt: request this from the sending bank to initiate an investigation for locating and transferring the funds.
If none of the above steps lead to an answer, don’t hesitate to reach out to our Tax Coaches to discuss next steps.