What is Peppol ?
Peppol (Pan-European Public Procurement On-Line) is a standardized network for the secure exchange of electronic documents, such as invoices, between businesses and public administrations in Europe. It simplifies and standardizes the e-invoicing process, facilitating B2B and B2G (Business to government) exchanges, particularly for cross-border transactions.
How to Use Peppol with Accountable
With Accountable, you can easily send your invoices via Peppol. Here are the steps to follow to use this feature:
1. Register on the Peppol system
Before sending invoices via Peppol, it is essential to register on the Peppol network. This will allow you to receive a unique Peppol ID, which is necessary for sending and receiving documents through this system.
Typically, this registration is done through an accredited Peppol service provider.
If you are already registered on the Peppol system, you do not need to register again.
In the Accountable app, you have the option to register through the Settings as well as from the invoice sending feature (under Revenue).
From Settings
1. In Settings, go to Peppol.
Web | Mobile |
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2. Click on Start registration
Web
Mobile
3. Fill in the form and click on Save
Web
Mobile
4. Wait while your registration is being completed.
5. Once the status changes to Active, you can start sending invoices via Peppol.
From the invoice sending feature
Click on Register to be be redirected to the registration form and follow the steps above.
2. Create and send an invoice via Peppol with Accountable
Go to Revenue in your Accountable app.
Click on Create an invoice to start creating your invoice.
Fill in the necessary information, then click Continue.
When you are ready to send the invoice, click on Save and prepare to send.
Activate sending via Peppol by clicking on the corresponding button.
Note: Make sure that your client is also registered on the Peppol network. Otherwise, they will not be able to receive the invoice via this channel.
3. Check that the invoice has been sent via Peppol
Once your invoice has been sent, you can check its status directly in your Accountable application. If it has been sent successfully via Peppol, this will be indicated in the invoice history.
Managing Peppol settings in Accountable
Check your registration details
In your Settings, you can check the information provided when you registered with Peppol.
Unsubscribe from the Peppol network
If you no longer need to use Peppol to send your invoices, you can unsubscribe from the network from your Accountable settings. Unsubscription is immediate, but make sure you don't have any pending invoices before proceeding.
Re-registration in the event of data changes
If you change any key information (such as your company name or VAT number) after registering with Peppol, you must unsubscribe and re-register with the network.
Frequently asked questions
Q : My client is not registered on Peppol. Can I still send him an invoice via this network?
A: No, both parties must be registered on the Peppol network for the invoice to be sent. If your client is not registered, you will have to send them the invoice by another means, such as email or PDF.
Q: What happens if I send the invoice and the recipient is not registered on Peppol?
A: You will not be able to send the invoice via Peppol. The option will not work, and you will receive an alert message about this.
Q : How can I find out if my client is registered with Peppol?
A : You can check whether your client is registered with Peppol by using the Peppol directory available online.
Simply enter your client's company number to see if they are registered.
Example :
If you're not sure, contact your client directly to confirm.
Q: Do all invoices have to be sent via Peppol?
A: No, the use of Peppol is not mandatory for all invoices. It is mainly required for transactions with public administrations or for companies that request it. You can always choose to send your invoices by other means, depending on your customers' preferences.
Q : Can I use Peppol for international transactions?
A: Yes, Peppol is designed to facilitate cross-border transactions within the European Union and even beyond. However, make sure that your client is also registered on the Peppol network so that the invoice is received correctly.
Q: How can I be sure that my registration with Peppol is correct?
A: When registering, it is essential to provide accurate information, such as your company number and contact details. If you have any doubts or need assistance, you can contact our support team to check your registration.
Q : Does Peppol have an additional cost with Accountable?
A : There are no additional costs for using Peppol with Accountable.