What is Peppol ?
Peppol (Pan-European Public Procurement Online) is a secure network that allows businesses and public administrations across Europe to exchange electronic documents, like invoices, in a standardized way.
In simple terms:
It ensures your e-invoices are sent safely, in the correct format, and accepted by your client, especially for government or cross-border transactions.
How to use Peppol with Accountable
1. Register for Peppol with Accountable
To send invoices via Peppol, you first need to register.
👉 Read our dedicated article on how to register for Peppol.
If you get stuck at any point, our team is here to help.
From the invoice sending feature
Click on Register to be be redirected to the registration form and follow the steps above.
2. Create and send an invoice via Peppol
Once registered, sending an invoice via Peppol is easy:
Go to Revenue in your Accountable app.
Click Create an invoice.
Fill in the required details and click Continue.
Click Save and prepare to send.
Activate Send via Peppol by toggling the Peppol option.
That’s it, your invoice will be sent securely through the Peppol network.
Note: Your client must also be registered on Peppol. Otherwise, the invoice cannot be delivered via this channel.
3. Check that the invoice has been sent via Peppol
After sending, you can track the invoice status directly in your Accountable app.
If it has been successfully delivered via Peppol, this will be clearly indicated in the invoice history.
👉 Read our dedicated article on how to check the history of the invoice.
Managing Peppol settings in Accountable
Check your registration details
Go to Settings to review the information you provided during registration.
Unsubscribe from the Peppol network
If you no longer need Peppol, you can unsubscribe directly from your settings.
Unsubscription is immediate.
Before proceeding, make sure you don’t have any pending invoices.
Changed your company details?
If you update key information (like your company name or VAT number), you’ll need to re-register with Peppol.
Good news:
Accountable handles this automatically for you after you unsubscribe.
Frequently asked questions
Q : My client is not registered on Peppol. Can I still send him an invoice via this network?
A: No, both parties must be registered on the Peppol network for the invoice to be sent. If your client is not registered, you will have to send them the invoice by another means, such as email or PDF.
Q: What happens if I send the invoice and the recipient is not registered on Peppol?
A: You will not be able to send the invoice via Peppol. The option will not work, and you will receive an alert message about this.
Q : How can I find out if my client is registered with Peppol?
A : You can check whether your client is registered with Peppol by using the Peppol directory available online.
Simply enter your client's company number to see if they are registered.
Example :
If you're not sure, contact your client directly to confirm.
Q: Do all invoices have to be sent via Peppol?
A: No, the use of Peppol is not mandatory for all invoices. It is mainly required for transactions with public administrations or for companies that request it. You can always choose to send your invoices by other means, depending on your customers' preferences.
Q : Can I use Peppol for international transactions?
A: Yes, Peppol is designed to facilitate cross-border transactions within the European Union and even beyond. However, make sure that your client is also registered on the Peppol network so that the invoice is received correctly.
Q: How can I be sure that my registration with Peppol is correct?
A: When registering, it is essential to provide accurate information, such as your company number and contact details. If you have any doubts or need assistance, you can contact our support team to check your registration.
Q : Does Peppol have an additional cost with Accountable?
A : There are no additional costs for using Peppol with Accountable.