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My bank account is disconnected. How can I reconnect it?
My bank account is disconnected. How can I reconnect it?

It happens. We explain how to solve the issue.

Nicolas Quarré avatar
Written by Nicolas Quarré
Updated over a year ago

It is OK, it happens 😉

Bank connectors are not yet as reliable as we would like them to be. Most of the time, it is due to a small change at the bank's side.

We set up a simple process for you to reconnect your account, should you notice that you account has not synched for several days.

Go to the 'Settings' and visit the "Set Up Your Bank Account' section

From there navigate to the 'Update connection password' button and follow the process from here. It will revive the connection.

Still not working?

You have an issue with your bank account?
Get in touch in the chat or via email on support@accountable.eu.

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