Are you working on your accounting or filing your taxes over the weekend? Kudos 👏

Our Tax Coaches are not available during weekends; however, if you have any urgent questions, don't hesitate to reach out via the messaging system at any time.

1- Automated handling of your questions

By default, our automated system will search among all our available resources and provide you with the clearest answer possible.

Here's what we use as data sources:

Articles from our Blog
All the content from our detailed Help Center
Specific answers, prepared with care by our Tax Coaches
The Tax office website

In order to process your questions and provide the most accurate answer, our tool will send your question to a language AI model via our Intercom provider. You can find the detailed list of our Intercom tool data processors here, and also refer to Accountable's Privacy Policy.

The information you share is subject to strict confidentiality and data protection rules. If you do not wish to submit confidential data, you can just wait until Monday to ask your questions or request to speak to your Tax Coach, and the automated messenger will stop.

2- Waiting for your Tax Coach to get back to you

If these answers are not acceptable for you, or you prefer to wait until Monday to talk to a Tax Coach directly, just make it known in the messenger. Ask all your questions and our team will answer them as soon as Monday, as promptly as possible.