While the validation of your account is ongoing, your account will be in a state of “pending validation”. This means that our team is reviewing your documents and making sure everything is in order.

In some cases, we might ask you to submit some additional documents to confirm your identity and business details. In this case, you will receive a push notification and an email with further details.

Normally, the entire process should not take longer than 1-2 business days, so if you suspect something went wrong, please send us a message via the chat.