When you cancel your Accountable subscription, you will no longer be able to file tax returns with Accountable, and a few other features will change. However, your data remains safely stored. Here’s everything you need to know:
Will my data be preserved?
Yes. ✅
All receipts, invoices, bookings, and tax documents will remain in your account - even after cancellation. You will not lose any data, and nothing is deleted automatically.
Can I still export my data after canceling?
Yes, anytime.
Even without an active subscription, you can still:
Export your data (Excel export)
Download your receipts (original document export)
Back up your accounting data
Access invoices and other documents
Exports remain available so that you can comply with your tax retention obligations at any time.
Exception: BWA export, DATEV export, PDF export & asset export are not available in the free version.
Do I need to export my data before canceling?
No, not necessarily.
You can export your data before or after cancellation.
There’s no deadline by which you must save your data.
Can I still access my account after canceling?
Yes.
You can continue to log in with your existing credentials.
What changes:
No access to the web version
You can no longer submit tax returns
Premium features are no longer available
But: The simplified accounting mode and export functions remain accessible.
Can I upgrade again later?
Yes.
You can reactivate your subscription at any time. All data and settings will be preserved.
How can I delete my account + my data after cancelling my Accountable subscription?
If you permanently want to delete your data you can delete your account and all your data directly in your app settings
Go to the main menu,
click on settings
and choose delete account.
You will then receive a confirmation email (for security reasons). Upon confirmation, all your data will be deleted from our servers.
For further questions, feel free to contact our Tax Coaches at steuer-coach@accountable.de 😊