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What is a SEPA mandate, and how do you confirm it?

If a business partner (such as a supplier or service provider) wants to automatically debit payments from your Accountable banking account, this is done through a SEPA B2B mandate.

Written by Lina

Overview

A SEPA Direct Debit mandate is your authorization allowing a company or organization to collect payments from your account via SEPA Direct Debit.

Many service providers require a SEPA mandate to collect recurring payments such as rent, insurance, or software subscriptions.

Which SEPA Direct Debits are supported?

With your Accountable Banking business account, you can pay SEPA Direct Debits as usual.

This includes payments such as

  • 🏠 Rent

  • 💻 Software subscriptions

  • 📱 Phone or internet contracts

  • ⚡ Utility bills

  • 🛡️ Insurance premiums

  • Other recurring payments

Once a valid SEPA mandate has been registered, these payments can be collected from your business account as normal.

⚠️ Important: Collecting SEPA Direct Debits from other people's accounts (i.e. debiting your customers or other third parties) is currently not supported.

At the moment, you cannot use your Accountable Banking account as a SEPA Direct Debit originator.

How do I confirm a SEPA mandate?

If you need to register a SEPA Direct Debit mandate, please contact our support team.

We will send you a secure link that allows you to register and confirm your SEPA mandate.

‼️ Please do not send your mandate by post

Please do not send your SEPA mandate:

  • to the Accountable Office

  • directly to our banking partner

  • or to any postal address

SEPA mandates can only be registered using the secure link provided by our support team.

🚀 Need help?

If you already have a SEPA mandate or need help setting one up, simply contact our support team. 💜 We'll send you the appropriate link and be happy to assist you.

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